| Chapter 1 |
Information Systems in Global Business Today |
|
Online Personal Assistant - Today Show (4:57) |
|
UPS Global Operations
with the DIAD IV (3:10) |
| Chapter 2 |
Global E-Business: How Businesses Use Information
Systems |
|
How FedEx Works: Enterprise
Systems (7:02) |
| Chapter 3 |
Information Systems, Organizations, and Strategy |
|
Customer Relationship Management CRM San Francisco (4:06) |
| Chapter 4 |
Ethical and Social Issues in Information Systems |
|
Net Neutrality: Neutral
Networks Work (26:05) |
|
Online surveillance software / data mining (5:11) |
| Chapter 5 |
IT Infrastructure and Emerging Technologies |
|
Server Virtualazation (2:36) |
|
Salesforce.com: SFA on
the iPhone and iPod Touch (4:28) |
|
Instructional
Video 1 Google and IBM Produce Cloud Computing (2:05) |
|
Instructional
Video 2 IBM Blue Cloud is Ready-to-Use Computing (1:13) |
|
Instructional
Video 3 What the Hell is Cloud Computing? (3:05 Audio Only) |
|
Instructional
Video 4 What is AJAX and How Does it Work? (5:39) |
|
Instructional
Video 5 Yahoo's FireEagle Geolocation Service (4:13) |
| Chapter 6 |
Foundations of Business Intelligence: Databases
and Information Management |
|
Maruti Suzuki Business
Intelligence and Enterprise Databases (5:30) |
|
Data Warehousing at REI:
Understanding the Customer (4:39) |
| Chapter 7 |
Telecommunications, the Internet, and Wireless
Technology |
|
Cisco Telepresence: Meeting
Without Traveling (3:59) |
| Chapter 8 |
Securing Information Systems |
|
IBM Zone Trusted Information
Channel (ZTIC) (3:07) |
|
Open ID and Web Security (4:35) |
|
Instructional
Video 1 The Quest for Identity 2.0 (2:22) |
|
Instructional
Video 2 Identity 2.0 (15:12) |
| Chapter 9 |
Achieving Operational Excellence and Customer
Intimacy: Enterprise |
|
Sinosteel Strengthens
Business Management with ERP Applications (4:51) |
|
Case 2 Ingram Micro and H&R
Block Get Close to Their Customers (2:49) |
| Chapter 10 |
E-Commerce: Digital Markets, Digital Goods |
|
M-Commerce: The Past,
Present, and Future (8:04) |
|
Ford AutoXchange B2B
Marketplace (4:58) |
| Chapter 11 |
Managing Knowledge and Collaboration |
|
L'Oréal: Knowledge
Management Using Microsoft SharePoint (2:57) |
|
Case 2 IdeaScale Crowdsourcing:
Where Ideas Come to Life (3:21) |
| Chapter 12 |
Enhancing Decision Making |
|
IBM and Cognos: Business
Intelligence and Analytics for Improved Decision Making (5:07) |
| Chapter 13 |
Building Information Systems |
|
IBM: Business Process
Management in a Service-Oriented Architecture (7:21) |
|
Startup Appcelerator
For Rapid Rich App Development (4:00) |
|
Instructional
Video 1 Salesforce and Google: Developing Sales Support Systems with
Online Apps (4:56) |
| Chapter 14 |
Information Systems in Global Business Today |
|
Mastering the Hype Cycle:
How to Adopt the Right Innovation at the Right Time (4:09) |
|
NASA Project Management
Challenges (8:58) |
|
Instructional
Video 1: Software Project Management in 15 Minutes, Part 1 (7:37) |
|
Instructional
Video 1: Software Project Management in 15 Minutes, Part 2 (7:18) |
| Chapter 15 |
Managing Global Systems |
|
Daum Runs Oracle Apps
on Linux (3:52) |
|
Monsanto, Cisco ANS,
and Microsoft SharePoint (3:41) |
|
|